Southern Grand Route Gateway Route

• Accommodation

• Private Tour Guide

• Private Vehicle

• Toll & Parking Fees

• Full-course Meals

• Complimentary Water (1 bottle per day)

• Domestic Transfer

• International Airfare (to/from Korea)

• Admission Fees to additional or optional museums/attractions not listed in the itinerary

• Personal Shopping & Expenses (souvenirs, laundry, phone, etc.)

• Unspecified Activities or experiences outside the planned tour

• Tips & Gratuities for guides, drivers, and hotel staff

👥 Minimum Group Requirement: This tour will proceed only if a minimum of 20 participants is confirmed. If the minimum number of participants is not reached, the tour will be cancelled and all payments will be fully refunded.

🏨 Accommodation: Accommodation is provided in 3-star or 4-star hotels, selected based on location, availability, and customer preferences. Hotels are chosen to ensure comfort, convenience, and proximity to key attractions. Upgrades or customizations (e.g., 5-star hotels, boutique stays, or specific room types) can be arranged upon request, subject to availability and additional costs.

🍽️ Meals: Breakfast is served daily at the hotel. Lunch and dinner are optional and can be pre-arranged in advance or enjoyed independently at local restaurants. Meal times are flexible and may be adjusted to suit the day’s schedule. If you wish to include lunch or dinner in your itinerary, please let us know in advance so that we can make the necessary arrangements. Kindly also inform us of any dietary preferences or restrictions (e.g., Muslim-friendly, vegetarian, vegan, gluten-free, etc.) to help us prepare suitable meal options.

🥢 For tours that include visits to local food markets and street food areas, please note that some vendors may not accept credit cards — we recommend bringing cash for convenience.

🗺️ Itinerary Adjustments: Tours generally follow the default itinerary, but routes may change if requested.

🌦️ Schedule Changes: The itinerary may be adjusted due to weather or other unforeseen circumstances.

💰 Rates: Prices are per person, based on twin share/double occupancy.

⚙️ Customizations: Any extra customization (such as special requests, itinerary changes, or upgraded vehicle/hotel options) is subject to availability and additional costs.

🛏️ Triple Rooms: Available upon request only. If not available, one twin/double and one single room will be provided at the guest’s own expense.

🚗 Car Usage: Vehicle service is available for up to 10 hours per day. Extra hours will incur a $35 per hour surcharge.

🚐 Vehicle & Luggage: Vehicle type depends on group size and cannot be changed. To ensure appropriate vehicle allocation and smooth logistics, please inform us in advance of the total number of travelers, carriers, and pieces of luggage you will have. Vehicles have limited luggage capacity, especially cars with 4 seats or fewer. If you require additional space, please request an upgrade before your travel date.

👶 Baby Seats: Available upon request; additional charges may apply depending on type and quantity.

👧 Child Policy:

• Child with bed (2–8 years): 100% of adult rate

• Child without bed (2–8 years): 75% of adult rate

  
  

🛡️ Insurance: Personal travel insurance is not included and is highly recommended.

💧 Complimentary Water: One bottle of mineral water per guest per day.

♿ Accessibility: Baby strollers and wheelchairs count as one passenger seat. If you have difficulty walking or use a wheelchair, please let us know in advance so we can arrange an appropriate vehicle and guide for your tour.

📱 Contact Information: Please provide your mobile number and messaging app ID (e.g., WhatsApp) when booking.

Cancellation & Refund Policy

• Effective Date: January 1, 2026

• Company Name: Ehoolts Ltd

• Contact Email: info@ehoolts.com

1. General Principles

All tour products offered by Ehoolts Ltd are subject to specific cancellation and refund conditions based on the product type (individual, group, or custom tours) and the timing of the cancellation request. The cancellation date is determined by the date and time Ehoolts Ltd receives written notice via email at info@ehoolts.com.

2. Standard Cancellation Fee Schedule

Unless otherwise specified on the product page, the following standard refund rates apply based on the number of days prior to the tour departure date:

Note: "Non-Refundable Fees" such as enrollment fees, travel insurance premiums, and specific booking deposits are excluded from refunds at all times.

3. Group and Custom Tour Cancellations

• Group Size Adjustments: If your group size decreases prior to departure, Ehoolts Ltd reserves the right to adjust the per-person price accordingly.

• Custom Itineraries: Custom tour planning fees are non-refundable once the consultation or planning process has begun.

4. Force Majeure & Company-Initiated Cancellations

• Safety First: Ehoolts Ltd reserves the right to cancel or withdraw any itinerary if conditions (weather, natural disasters, or political unrest) endanger the health or safety of travelers.

• Company Cancellation: In the rare event that Ehoolts Ltd must cancel a tour due to insufficient enrollment or unforeseen circumstances, travelers will receive a 100% refund or a credit for a future trip.

• Limitations: The company is not responsible for external costs incurred by guests, such as non-refundable airline tickets or visa fees.

5. Refund Process

1. Request: All refund requests must be sent to info@ehoolts.com.

2. Verification: Refunds are processed back to the original form of payment.

3. Timeline: Please allow 3–5 weeks for the refund to be processed and reflected in your account, depending on your financial institution.

6. Traveler Responsibility

• No refunds or reductions will be made for services (meals, sightseeing, transport) included in the tour price that are not utilized by the traveler due to personal reasons.

• Insurance Recommendation: To protect against personal emergencies (e.g., medical issues or family emergencies), we strongly recommend purchasing comprehensive Travel Insurance.